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ORDERING INFO

Wedding Dresses


When ordering your gown with us, we offer three options based on your wedding timeframe and gown vision: Made to Order Standard, Made to Order Customised, or Ready to Wear. If your wedding is less than 6 months away and you want a Customised MTO gown, for an additional fee we can fast track some gowns with priority. No matter if your wedding is next month, or next year, we have you covered with options.

Our Made to Order gowns are made specifically to your order, we don’t mass produce. Our timelines are 5 months for a standard size gown and 6 months for a customised gown. We also have a highly curated offering of Ready to Wear gowns on hand for our last-minute brides that can be shipped in 3-5 days.

We started Grace with a mission to make wedding dress shopping easy. Refer to our simple table to learn about the key features of each option to help determine which path will suit you best.

Please note, not all styles are available in all options due to each gowns complexity and design so it’s best to refer to the gown product page determine if a specific gown is the one for you.

WEDDING DATE
IS IN:
MTO CUSTOMISED PRIORITY
MTO STANDARD
MTO CUSTOMISED
READY TO WEAR
6 + MONTHS
5.5 +
MONTHS
10 WEEKS-5 MONTHS
LESS THAN 10 WEEKS
WEDDING DATE
IS IN:
MTO CUSTOMISED PRIORITY
MTO STANDARD
MTO CUSTOMISED
READY TO WEAR
6 + MONTHS
5.5 + MONTHS
10 WEEKS - 5 MONTHS
LESS THAN 10
WEEKS


Made to Order
Standard

Our most popular option; your gown will be handmade to your standard dress size (XS-XXXL).

GOWNS

You can use the filter on the Made to Order collection to order our Standard Size gowns.

 

SIZING

Handmade to your standard dress size and 155cm shoulder-to-floor height.

 

MEASUREMENTS DUE

Take measurements before ordering to determine your dress size.

 

ORDER TIMEFRAME

Order 5.5 months prior to allow time for shipping and alterations.

 

DISPATCH DATE

Your gown is shipped 5 months after your purchase.

ADDITIONAL FEE

N/A

CHANGE OF MIND

You have up to 7 days after your purchase to change your mind.

 

ORDER CANCELLATION

You can cancel your order and receive a refund up to 7 days from your purchase date, a cancellation fee then applies.

 

RETURNS & EXCHANGES**

You can cancel your order up to 7 days after purchase. After this you cannot return or exchange your gown as it has gone into production.

 


Made to Order
Customised

Your gown will be handmade to your size ranges and height with the option to customise some elements of your gown.

 

GOWNS

Use the filter on the Made to Order collection to order our Customised gowns.

 

SIZING

Handmade to your size ranges* and shoulder-to-floor height.

 

MEASUREMENTS DUE

6 months before wedding date (this will be called your lock in date).

 

ORDER TIMEFRAME

Order 6 months prior to allow time for shipping and alterations.

 

DISPATCH DATE

6 to 8 weeks before your wedding date.

ADDITIONAL FEE

£200 GBP

 

CHANGE OF MIND

You have up to your "Lock in Date" which is 6 months before your wedding to change your mind.

 

ORDER CANCELLATION

If you cancel your order within 30 days of purchase a cancellation fee applies.

 

RETURNS & EXCHANGES**

Refund and Exchanges are permitted up to 6 months before your wedding date. After this you cannot return or exchange as your gown has gone into production.

 


Ready to Wear

 

In stock & handmade to a standard dress size (XS-XXXL). Any bride can order a RTW gown.

 

GOWNS

You can order any gown in the Ready to Wear collection.

 

SIZING

Handmade to a standard size and 155cm shoulder-to-floor height.

 

MEASUREMENTS DUE

Take measurements before ordering to determine your dress size.


ORDER TIMEFRAME

The only option for a wedding date less than 10 weeks away.

DISPATCH DATE

3 to 5 business days after is order placed when in stock.


ADDITIONAL FEE

£100 GBP


CHANGE OF MIND

You will be eligable for an exchange or credit note if you change your mind.

 

ORDER CANCELLATION

You will be eligible for an exchange or credit note if cancel your order before receiving your gown.

 

RETURNS & EXCHANGES**

You cannot receive a cash refund, only an exchange or credit note.


 

WHAT IS A SIZE RANGE?*

A size range is a 5cm range that your measurements fall within and are taken at four, different areas on the body to determine the best fit for your shape. ​For example — a bride may measure an XL bust, L under bust, XL waist and M hip, and we make your gown to the correct size range in each area.

RETURNS POLICY**

Please refer to our Returns & Exchanges page for more information on our Returns Policy.